Privacy Policy
Effective Date: May 28, 2025
Family Roofing of PA (“us”, “we”, or “our”) operates the website https://familyroofingpa.com (the “Service”). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service and outlines your rights under applicable laws.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. We will not use or share your information with anyone except as described herein. Unless otherwise defined, terms used in this policy have the same meanings as in our Terms and Conditions.
1. Information We Collect
We may collect the following types of personal and non-personal information:
a. Personal Information
When you contact us through the website, phone, or email, we may ask for:
- Full Name
- Email Address
- Phone Number
- Mailing Address (for service purposes)
This information is used strictly for service delivery, quotes, scheduling, and communication.
b. Log Data
We collect technical information sent by your browser each time you visit our site, including:
- IP Address
- Browser type and version
- Pages visited and time spent
- Date and time of access
c. Cookies
Our website uses “cookies” — small text files stored on your device — to improve functionality, track site usage (e.g., via Google Analytics), and personalize content.
You may instruct your browser to refuse all cookies or to notify you when a cookie is being sent. Disabling cookies may affect functionality of the Service.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to inquiries and provide roofing service estimates
- To schedule appointments and deliver services
- To send updates or promotions (if opted in)
- To improve our website and user experience
- For internal record keeping and customer support
3. Google AdSense & Tracking Tools
We may use Google AdSense and other third-party tools that utilize cookies to serve relevant ads or analyze traffic. These tools may collect anonymized usage statistics.
4. Third-Party Service Providers
We may employ trusted third-party companies and individuals to:
- Host and maintain our website
- Provide CRM and scheduling tools
- Process email communications
- Analyze web traffic (e.g., Google Analytics)
These parties have access to your Personal Information only to perform tasks on our behalf and are obligated not to disclose or misuse it.
5. Security of Data
We take reasonable steps to protect your information using secure servers, access controls, and encryption where appropriate. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
6. Links to External Sites
Our website may include links to other websites. We are not responsible for the content or privacy practices of those third-party sites. We encourage users to read the privacy policies of any linked sites.
7. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from children. If we learn that a child under 18 has submitted personal data, we will delete it immediately.
8. User Rights
You have the right to:
- Request access to your personal information
- Request correction, deletion, or restriction of data
- Opt out of marketing emails or text messages
To exercise any of these rights, please contact us at info@familyroofingpa.com.
9. Service Area Disclosure
We provide roofing services across Pennsylvania, including Berks, Chester, Lancaster, Dauphin, Cumberland, Delaware, Montgomery, Perry, and Juniata Counties. Our privacy practices apply uniformly to all users regardless of location.
10. Compliance With Laws
We will disclose your Personal Information where required to do so by law, subpoena, or other legal process.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We recommend reviewing this page occasionally to stay informed of how we protect your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, you can reach us at:
Family Roofing of PA
📧 Email: info@familyroofingpa.com
📞 Phone: (717) 929-0385
🌐 Website: https://familyroofingpa.com
